Messaging
Send and manage WhatsApp messages
9 articles in this topic
Replying to an incoming message with a quote
Use replyToObject with the original webhook key and message objects.
Handling duplicate webhook messages
Make webhook processing idempotent so repeated events do not trigger duplicate actions.
My webhook is not receiving events
Use the Webhook Simulator to inspect delivery errors and check session settings.
Scheduling messages from your application
Use your own queue or workflow to send messages at a planned time.
Why is my message sent but not delivered?
Understand message status and investigate delayed delivery.
Using webhooks
Learn how to set up and use webhooks for real-time notifications
Key compliance points to avoid account flagging or blocking
Understand WhatsApp policies to maintain account health.
Processing Media Messages from Webhook Events
Learn how to efficiently handle and process media attachments (images, videos, documents) from WhatsApp webhook message events
How to Use Polls as Buttons in WhatsApp
Learn how to use WhatsApp polls as interactive buttons for customer engagement.
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